End User Agreement
ElevateVia Platform · End-User License Agreement and Terms of
Service · Effective 29 September 2026 · Last updated 1 October 2026
These Terms of Service and End-User License Agreement (“Agreement” or “EULA”)
constitute a legally binding agreement between you (“User,” “you,” or
“your”—whether as a Creator/founder or Elevator/investor, individually or on
behalf of an entity) and ElevateVia L.L.C-FZ, operating the ElevateVia platform
(“Company,” “we,” “us,” or “our”), accessible at elevatevia.com and related
services (collectively, the “Platform” or “Service”).
By accessing, registering for, or using the Platform, you agree to be bound by
this Agreement, our Privacy Policy, and any
additional terms (including mutual NDAs generated on platform). If you do not
agree, do not use the Service.
1. Description of the Service
ElevateVia is a trust-first, cross-border matchmaking platform that connects
verified founders seeking capital (“Creators”) with investors (“Elevators”).
Features include:
- Profile creation and listing (with sector, stage, geography, raise target,
investment thesis, etc.).
- Document-based verification and proprietary Confidence Score (a structured
measure of verified information and supporting documents provided by the
founder; it is not investment advice or a recommendation).
- Thesis-driven discovery and matching based on criteria such as sector,
stage, geography, and ticket size.
- Expression of interest, mutual acceptance, private Virtual Data Rooms,
e-signed mutual NDAs, and diligence tools.
- The Platform facilitates introductions and secure information exchange. We
do not broker, underwrite, advise on, rank, guarantee, or participate in any
investment, securities transaction, or deal. All investment decisions and
transactions occur solely between Users. We are not a registered
broker-dealer, investment adviser, or equivalent under applicable securities
laws.
2. Eligibility and Account Registration
- You must be at least 18 years old (or the age of majority in your
jurisdiction) and have the legal capacity to enter contracts.
- Creators and Elevators must provide accurate information. Profiles require
email verification; certain features require paid membership (see
pricing page).
- You represent that all information and documents you submit are true,
accurate, complete, and not misleading. False or incomplete information may
result in suspension or termination.
- You are responsible for maintaining the confidentiality of your account
credentials and for all activity under your account.
- We reserve the right to refuse, suspend, or terminate accounts, including
for verification failures or violations.
3. License Grant and Restrictions
Subject to this Agreement and payment of any applicable fees:
- We grant you a limited, non-exclusive, non-transferable, non-sublicensable,
revocable license to access and use the Platform solely for its intended
purposes (raising capital as a Creator or evaluating opportunities as an
Elevator) in accordance with this Agreement.
- You may not: reverse-engineer, decompile, scrape, or copy the Platform or
its technology (including the Confidence Score engine); use it for unlawful
purposes; upload malware or harmful content; interfere with other Users or the
Service; or use automated means without permission.
- All rights not expressly granted are reserved by us. The Platform, software,
Confidence Score methodology, designs, trademarks (“ElevateVia,” etc.), and
content (excluding User Content) are our intellectual property.
4. User Content, Verification, and Confidentiality
- You retain ownership of content and documents you upload (“User Content”).
By uploading, you grant us a worldwide, royalty-free license to host, process,
display (as needed for the Service), and use it to operate the Platform
(including generating Confidence Scores and facilitating matches/data
rooms).
- Creators: Documents support the Confidence Score and remain locked
until both parties e-sign a mutual NDA in a private data room. You control
disclosure timing.
- Elevators: Access to sensitive materials is gated by mutual NDA
acceptance.
- You are solely responsible for your User Content and ensuring you have
rights to share it. Do not upload anything that infringes third-party rights
or violates law.
- We perform document checks for listing but do not guarantee the accuracy,
completeness, or investment merit of any profile or document. Confidence
Scores measure verification extent only.
- Confidentiality obligations between Users are governed by the on-platform
mutual NDA. We implement technical measures to keep documents private by
default until conditions are met, but we are not liable for User breaches of
NDAs or misuse of shared information.
5. Fees and Membership
- Certain features (listing, matching, data rooms) require paid membership.
Fees are as stated on the pricing page
and are non-refundable except as required by law or our explicit
policy.
- We may change fees with notice. Failure to pay may result in suspension of
features or account.
6. Acceptable Use and Prohibited Conduct
You agree not to:
- Use the Platform for any illegal activity, including unregistered securities
offerings, fraud, money laundering, or sanctions violations.
- Misrepresent your identity, credentials, company, raise, or investment
capacity.
- Harass, spam, or solicit Users off-platform in violation of rules.
- Circumvent verification, NDA gates, or access controls.
- Share login credentials or allow unauthorized access.
We may investigate and take action (including content removal, account
termination, or reporting to authorities) for violations.
7. Disclaimers
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF MATCHES/SCORES). We do not warrant
uninterrupted, error-free, or secure service; successful fundraising or
investments; or the reliability of any User, document, or opportunity.
Investment involves risk of loss. Past or indicated activity is not indicative
of future results. You should conduct your own due diligence and consult
independent legal, financial, and tax advisors. Cross-border transactions may
involve additional regulatory, currency, tax, and compliance
requirements—Users are solely responsible for compliance.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR AFFILIATES, OFFICERS,
EMPLOYEES, AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, DATA
LOSS, OR BUSINESS INTERRUPTION), OR FOR ANY INVESTMENT LOSSES, ARISING FROM OR
RELATED TO THE PLATFORM OR THIS AGREEMENT, WHETHER BASED ON WARRANTY, CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL
LIABILITY SHALL NOT EXCEED THE FEES YOU PAID US IN THE TWELVE (12) MONTHS
PRECEDING THE CLAIM (OR USD $100 IF GREATER/NO FEES PAID). Some jurisdictions do
not allow certain limitations; in such cases, liability is limited to the
fullest extent permitted.
9. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its
affiliates from any claims, damages, losses, liabilities, and expenses
(including reasonable attorneys’ fees) arising from your use of the Platform,
User Content, violation of this Agreement or law, or interactions/transactions
with other Users.
10. Termination
You may stop using the Service at any time. We may suspend or terminate your
access immediately for breach, inactivity, legal/regulatory reasons, or at our
discretion. Upon termination, your license ends; provisions that by nature
should survive (IP, disclaimers, liability limits, indemnification, governing
law) will survive. Data retention follows our
Privacy Policy.
11. Privacy and Data
Use of the Platform is also governed by our
Privacy Policy. We process personal data
and documents as needed to provide verification, matching, and data-room
features. Cross-border data transfers may occur.
12. Modifications
We may update this Agreement at any time by posting the revised version on the
Platform. Material changes will be notified (e.g., via email or in-app notice)
where required. Continued use after the effective date constitutes acceptance.
If you disagree, stop using the Service.
13. Governing Law and Dispute Resolution
This Agreement is governed by the laws of the Emirate of Dubai, UAE, without
regard to conflict-of-law principles. Any dispute shall first be attempted to be
resolved amicably. If unresolved, disputes shall be submitted to binding
arbitration in Dubai under laws of UAE.
14. General
- Entire Agreement: This Agreement (plus Privacy Policy and on-platform
NDAs/additional terms) is the entire agreement and supersedes prior
understandings.
- Severability: If any provision is unenforceable, the remainder
continues in effect.
- No Waiver: Failure to enforce a provision is not a waiver.
- Assignment: You may not assign without our consent; we may assign
freely.
- Force Majeure: We are not liable for delays beyond reasonable
control.
- Contact: For questions, use the
Help Centre at elevatevia.com or
email support@elevatevia.com.
By creating an account, clicking “I Agree,” or using the Platform,
you acknowledge that you have read, understood, and agree to this Agreement.